Privacy Policy

1. Information We Collect

AutoDM collects the following types of information:

• Account Information: Email address, name, and profile information when you create an account
• Social Media Data: When you connect your social media accounts (Instagram, Twitter, WhatsApp), we access basic profile information and messaging capabilities as authorized by you
• Usage Data: Information about how you use our service, including messages sent, campaigns created, and feature usage
• Device Information: Browser type, IP address, and device identifiers for security and analytics purposes

2. How We Use Your Information

We use your information to:

• Provide and improve our automated messaging services
• Connect and manage your social media accounts
• Send automated messages on your behalf as configured by you
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve our service
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Social Media Platforms: We share necessary data with connected platforms (Instagram, Twitter, WhatsApp) to provide messaging services
• Service Providers: We may use trusted third-party services for hosting, analytics, and customer support
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your account and associated data
• Disconnect: Remove connected social media accounts at any time
• Opt-out: Unsubscribe from marketing communications

6. Social Media Integration

When you connect social media accounts:

• We only access permissions you explicitly grant
• We do not store your social media passwords
• You can revoke access at any time through your social media account settings
• We comply with each platform's terms of service and privacy policies

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time. Some information may be retained for legal or security purposes as required by law.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: